Glass Plate Works All policies

Terms of Service

Last Updated: 2026-05-08

These Terms of Service ("Terms") form a binding agreement between you and Glass Plate Works LLC, a Washington limited liability company (UBI 606 213 490) ("Glass Plate Works", "we", "us", "our"), governing your use of the Glassplateworks service at glassplateworks.com and its subdomains (collectively, the "Service").

By creating an account, accessing the Service, or uploading any content, you accept these Terms and our Privacy Policy, our Acceptable Use Policy, and our DMCA Policy. If you do not accept any of those documents, do not use the Service.

If you are accepting these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes both you personally and that organization.

Plain-English summary (informational; the Terms below control if there is any conflict):

  • You keep ownership of what you upload. You give us the permission we need to host and serve it.
  • You promise not to upload illegal, infringing, or abusive content (see the AUP).
  • You can cancel any time. We can suspend or terminate accounts that break the rules.
  • We don't promise the Service is perfect. Our liability is capped — see § 14.
  • Disputes go to court in Washington State (or, if you opt in, to AAA arbitration).

1. Definitions


2. Eligibility

To use the Service you must:

  1. Be at least 18 years of age, or the age of majority in your jurisdiction if higher. We do not provide a child or teen account flow. If you are between 13 and 18 (or the age of majority), use of the Service requires the consent of a parent or guardian, who agrees to be bound by these Terms.
  2. Be located in the United States or Canada. The Service is currently offered only to users in those jurisdictions, and we geo-block other regions. The img.glassplateworks.com subdomain serves embedded image responses globally; that global serving does not extend the Service to other jurisdictions.
  3. Not be on a denied-party list under the U.S. Office of Foreign Assets Control or any equivalent Canadian sanctions list, and not be located in a country subject to U.S. or Canadian comprehensive sanctions.
  4. Not have been previously terminated from the Service for violation of these Terms or the AUP, except with our written permission.

3. Account

3.1 Creating and verifying

You create an Account by providing an email address and verifying it through the link we send. We may require additional verification (including phone or third-party identity) for high-risk patterns. Until verification completes, the Account is in a pending state and Service access is limited.

3.2 Security

You are responsible for maintaining the confidentiality of your Account credentials, including any API keys you generate. You must notify us promptly at security@glassplateworks.com if you believe your credentials have been compromised. You are responsible for all activity on your Account except where caused by our breach of these Terms.

3.3 One person, one Account

You may not maintain multiple free-tier Accounts to evade quotas, rate limits, or strike accruals. Operating multiple paid Accounts is permitted.


4. Subscriptions, billing, refunds

4.1 Free tier

We offer a free tier with the storage allowance and feature set described on the pricing page (currently 2 GB of storage and the core upload, hosting, and provenance features). Free-tier pages display ads served by Carbon Ads.

4.2 Paid tiers

We offer paid tiers ("Pro", "Developer", and any future tiers we may publish). Pricing, included quotas, and feature lists are described on the pricing page and may be updated; any change to your tier's terms applies prospectively from the next billing cycle, and you may cancel before the change takes effect.

4.3 Billing through Stripe

Paid subscriptions are billed by Stripe, Inc. on the schedule described at checkout (typically monthly or annual). You authorize us, through Stripe, to charge the payment method you provide for all amounts due. By providing a payment method you represent that you are authorized to use it and that the billing information you provide is accurate.

4.4 Taxes

Prices shown are exclusive of taxes unless stated otherwise. You are responsible for any sales, use, value-added, or similar tax applicable to your subscription. We use Stripe Tax to compute and collect taxes where required.

4.5 Auto-renewal and cancellation

Subscriptions auto-renew at the end of each term unless cancelled. You can cancel at any time from your Account settings; cancellation takes effect at the end of the current billing period. We do not provide pro-rated refunds for partial periods, except where required by law.

4.6 Refunds

We offer refunds in the following narrow circumstances:

Outside these cases, all charges are final.

4.7 Failed payment

If a charge fails, we will retry on a schedule determined by Stripe. After the retries are exhausted, we may downgrade your Account to free-tier limits. Content above the free-tier quota will become read-only and, if not resolved within 30 days, may be removed in oldest-first order. We will email you before any such removal.

4.8 Price changes

We may change prices on prospective billing periods with at least 30 days' email notice. You may cancel before the change takes effect; continued use after the effective date constitutes acceptance of the new price.

4.9 Grandfathered pricing

Where we have publicly committed to grandfather an early-customer price (e.g., a "$4 grandfathered for the first 1,000 Pro subscribers" promotion), that commitment is binding on us so long as the Account remains in continuous good standing on the relevant tier. A lapse (cancellation, downgrade, or termination for AUP violation) ends the grandfathered rate.


5. User Content and licenses

5.1 You keep ownership

You retain all right, title, and interest in your User Content, subject to the limited licenses below. We claim no ownership in User Content.

5.2 License to us

You grant Glass Plate Works a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (for technical purposes such as transcoding, resizing, and format conversion), create derivative works (variants, thumbnails, embeddings, captions, tags, OCR text), publicly display, publicly perform, and distribute your User Content solely as necessary to:

This license is limited to the purposes above. It does not permit us to use your private User Content for marketing materials, to train generative models, or to license to third parties for their own purposes.

5.3 License to other users (Public Content)

If you mark User Content public, you additionally grant other users of the Service and the public a worldwide, non-exclusive, royalty-free license to view, embed, link to, and (where the applicable interface offers it) redistribute the Content on terms no broader than the Service interface itself permits. This license is necessary so that, for example, an image you make public can be embedded on third-party websites and continue to load there.

5.4 Public-Content embeds

When User Content is publicly accessible, third parties may embed or link to its SHA-256 URL. If you later make the Content private or delete it, the URL will return a 404 to those embeds; the license you previously granted to the public does not survive deletion.

5.5 Survival of license

The license in § 5.2 survives termination of these Terms only to the extent necessary for us to (i) maintain the hash-only provenance ledger described in our Privacy Policy § 7, (ii) honor DMCA § 512(g) restoration rights for the statutory window, and (iii) defend ourselves in litigation. Otherwise the license ends on deletion of the User Content from the Service.

5.6 Your representations

You represent and warrant that:

5.7 Feedback

If you send us suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation to you. We may or may not use it.


6. Acceptable use

You must comply with our Acceptable Use Policy. Violations may result in content removal, account suspension, or termination as described in the AUP.


7. Intellectual property of the Service

The Service software, design, branding, documentation, and content (other than User Content and third-party content identified as such) are the property of Glass Plate Works or our licensors and are protected by intellectual-property laws. Except for the limited rights expressly granted in these Terms, you receive no license to our intellectual property.

The marks "Glassplateworks", "Glass Plate Works", and the associated logos are trademarks of Glass Plate Works LLC. Use of the marks in connection with our Service is permitted only as described in our brand guidelines (when published) or with our prior written consent.


8. Provenance, trust badges, and AI features

8.1 Trust badges

The Service computes one of four trust badges for each piece of displayed Content based on its Provenance Manifest: verified_human, verified_web, human_ai_hybrid, and ai_generated. These badges are based on:

Trust badges are informational and do not constitute a warranty by Glass Plate Works as to the truth of the underlying claim. We accurately report what the manifest says we should report; we do not independently verify, for example, that a photograph attributed to a particular camera was in fact taken by that camera. The C2PA standard, the issuing certificate authority, and the manifest signer are the parties making the substantive provenance claim.

8.2 You agree not to forge provenance

Forging or fraudulently modifying a Provenance Manifest, or stripping a manifest in order to misrepresent the origin of Content, is a violation of the AUP and may result in immediate termination. See AUP § 3.2.

8.3 AI features (Phase 2)

The Service may offer features that generate captions, tags, OCR text, summaries, or moderation labels for your Content using third-party AI models (currently Google Vertex AI and Gemini). These features:

We do not use your private Content to train our own AI models or to train third-party AI models, except as required for the specific request you make.

8.4 AI-generated content disclosure

If you upload Content generated in whole or in part by an AI system, your Content's Provenance Manifest may bear an ai_generated or human_ai_hybrid indicator, which we will display on the Content's page in accordance with our brand and California's SB 942 (effective January 1, 2026). You agree not to suppress or misrepresent these indicators.

8.5 Automated decisions

Some Service decisions are made automatically (e.g., refusing uploads that match CSAM/NCII hashes). These decisions concern the file, not the user as such. You may request human review of any automated outcome you believe is incorrect by emailing legal@glassplateworks.com.


9. DMCA and other intellectual-property complaints

We respect intellectual-property rights and respond to notices in accordance with our DMCA Policy. Repeat copyright infringers are terminated as described in that policy.

For non-copyright IP claims (trademark, trade-secret, right of publicity), see the DMCA Policy § 9.


9A. Marketplace watermarks + decoder retention

When you purchase an asset on the marketplace, the file delivered to you carries an invisible per-buyer watermark identifying the sale. The watermark is intended for forensic trace if a copy of the file is later found being redistributed in violation of the license you accepted at purchase. The watermark is not personally identifiable on its own — it encodes a random identifier that maps to the buyer only via our internal sales records.

While Glass Plate Works LLC operates glassplateworks.com, we will retain the decoders for every watermarking algorithm we have used, on a best-effort basis, so that buyer-trace lookups remain possible regardless of how many algorithm generations have passed since the sale. Operational discontinuation, force majeure, and security-driven retirements (e.g., a known vulnerability in an archived dependency we cannot patch) are the only contemplated termination events for this commitment.

When you list an asset for sale, we sign the asset with a C2PA provenance manifest at listing time and again at the moment of each sale (a derivative manifest covering the watermarked bytes delivered to that buyer). Both manifests travel with the delivered file; the chain remains verifiable by any C2PA-aware viewer. This is the technical record we will rely on if you later need to demonstrate the provenance of a sale.

Watermark robustness varies by media type. Sellers see a trace-strength label at listing time (High / Medium / Low) per media kind so that expectations match reality before listing. Buyers do not see this label.


10. Service availability and changes

10.1 No uptime SLA at this time

We do not commit to a specific uptime percentage at this stage of the Service. We aim for high availability and operate redundant infrastructure with our cloud providers, but the Service is provided "as available" — see § 13.

10.2 Changes to features

We may add, modify, or remove Service features. We will give at least 30 days' notice for material changes that reduce functionality available on a paid tier; for free-tier features we may make changes at any time.

10.3 Discontinuation

We may discontinue the Service in whole or in part. If we do, we will give at least 90 days' notice and provide a tool for bulk export of your User Content. The post-discontinuation availability of img.glassplateworks.com URLs is described in § 11.4.


11. Permanence commitment for SHA-256 URLs

Glass Plate Works commits to the following with respect to the content-addressed URLs we publish for User Content:

11.1 Stability for retained content

So long as a piece of User Content (a) remains in the Service and (b) complies with the AUP and applicable law, its SHA-256 URL will not change. We will not arbitrarily relocate, reformat the URL pattern, or break embeds. This is the central commitment of the Service.

11.2 Immutability under transformation

Image transforms (resize, crop, format conversion) produce new URLs with their own hashes. We do not modify the bytes at the original SHA-256 URL.

11.3 Permitted reasons for a URL to return 404

Notwithstanding § 11.1, a SHA-256 URL may return 404 only because of one of the following:

  1. You deleted the User Content, or our automated systems honored a deletion request you made.
  2. The Content was removed under the AUP, the DMCA Policy, or a court order.
  3. The Account was terminated under § 12 for cause.
  4. The Service is discontinued under § 10.3, in which case the 90-day notice and bulk-export tools apply.
  5. A force majeure event (§ 19.4) prevents serving the Content for the duration of the event.

We will not return 404 for any other reason. Errors caused by us that fall outside the above (e.g., an operational mistake) constitute a breach for which the cure obligation in § 4.6 applies to paying users.

11.4 Discontinuation and orderly shutdown

If we discontinue the Service:

11.5 Re-upload

Because URLs are derived from SHA-256, an exact re-upload of deleted Content reproduces the same URL. Reuploading Content that was removed under the AUP or DMCA without successfully completing the § 512(g) counter-notification process is itself an AUP violation (see AUP § 6.3.3 and DMCA § 6.3).


12. Suspension and termination

12.1 By you

You may terminate your Account at any time from your Account settings or by emailing support@glassplateworks.com. Termination takes effect within a reasonable time and triggers the data- deletion process described in our Privacy Policy § 7.

12.2 By us

We may suspend or terminate your Account immediately and without prior notice if:

We may also terminate your Account for any other reason on at least 30 days' email notice; if we do so without cause, we will refund the unused portion of any pre-paid term and provide bulk export.

12.3 Effect of termination

On termination:


13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING:

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the exclusion applies to the maximum extent permitted by law.

Quebec residents: nothing in this § 13 limits warranties that, under the Quebec Consumer Protection Act or the Civil Code of Quebec, cannot be excluded.


14. Limitation of liability

14.1 Cap

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF:

(a) THE FEES YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY; OR

(b) ONE HUNDRED UNITED STATES DOLLARS (US$100).

14.2 Excluded damages

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.3 Carve-outs

Sections 14.1 and 14.2 do not apply to:

14.4 Basis of the bargain

The disclaimers and limitations in §§ 13 and 14 are essential elements of the basis of the bargain between you and us. They apply even if a limited remedy fails of its essential purpose.

Quebec residents: under Quebec law, certain liability limitations may be unenforceable. Where so, this § 14 applies only to the maximum extent permitted by Quebec law.


15. Indemnification

You agree to defend, indemnify, and hold harmless Glass Plate Works and our officers, members, employees, contractors, and agents from any claim, damage, loss, liability, cost, and expense (including reasonable attorneys' fees) arising out of or relating to:

We will give you prompt written notice of any claim covered by this § 15. We may participate in the defense at our own expense. You may not settle a claim that imposes any obligation on us without our prior written consent.


16. Dispute resolution

16.1 Informal resolution first

Before filing suit (or, if applicable, demanding arbitration), you agree to email legal@glassplateworks.com describing the dispute and the relief sought, and to give us 30 days to attempt an informal resolution. We will do the same before filing against you.

16.2 Governing law

These Terms are governed by the laws of the State of Washington, United States of America, without regard to its conflict-of-laws principles, except that the Federal Arbitration Act governs the interpretation and enforcement of any arbitration provision in § 16.4 (if you opt in). The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Canadian residents: the choice of Washington law in this § 16.2 does not deprive you of mandatory protections of the consumer-protection law of your province of residence (including the Quebec Consumer Protection Act).

16.3 Forum

Any dispute that is not subject to arbitration under § 16.4 will be brought exclusively in the state or federal courts located in Spokane County, Washington, and you and we consent to personal jurisdiction in those courts. You and we waive any objection to venue based on inconvenience.

16.4 Optional arbitration (read carefully — see § 16.5)

NOTE FOR COUNSEL: this arbitration clause is drafted as opt-in via continued use after a 30-day rejection window. Some U.S. courts treat that mechanism as equivalent to an "opt-out" clause for Federal Arbitration Act purposes; the Ninth Circuit (which covers Washington) is generally favorable to such clauses where the rejection mechanism is meaningful. The user / business has not yet decided whether to ship this clause. Please advise — including whether to remove it entirely, keep it as drafted, or convert to a mandatory arbitration clause with a different rejection window.

You and we agree that, at the option of either party, any dispute arising out of or relating to these Terms or the Service that is not resolved under § 16.1 may be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration will be held in Seattle, Washington, or remotely at your election; the language of the arbitration will be English. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

You may reject this arbitration provision by emailing legal@glassplateworks.com within 30 days of first creating your Account, with the subject line "Arbitration Opt-Out" and the email address associated with your Account. Rejection has no other effect on your relationship with us.

16.5 Class-action waiver

EACH PARTY AGREES THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS AND WAIVES THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator (in arbitration) or the court (in litigation) may not consolidate claims and may award relief only on an individual basis. If this class-action waiver is held unenforceable, the entire arbitration provision in § 16.4 is void, and disputes will be resolved in the courts identified in § 16.3.

16.6 Small-claims carve-out

Notwithstanding § 16.4, either party may bring an individual action in small-claims court for a dispute that qualifies for that court's jurisdiction.

16.7 30-day rejection window applies to changes

If we materially modify § 16, the change will not apply to disputes arising from facts that occurred before the change takes effect. You may also reject the modification by emailing legal@glassplateworks.com within 30 days of the modification.


17. Export, sanctions, and government use

17.1 Compliance

You agree to comply with all applicable export, re-export, and sanctions laws of the United States and Canada in connection with your use of the Service.

17.2 No comprehensive-sanctions use

You may not use the Service if you are located in a country subject to U.S. or Canadian comprehensive sanctions, or if you are a denied party.

17.3 No federal-government use without notice

The Service is provided as commercial computer software. Any use by or on behalf of the United States Government is subject to this commercial license and not the terms of FAR 52.227-19 or DFARS 252.227-7013.


18. Notices

18.1 Notice to you

We may give you notice by email to the address on file, by posting on glassplateworks.com, or by any other reasonable method. You are responsible for keeping your contact email current.

18.2 Notice to us

Legal notices to us must be sent to:

Glass Plate Works LLC Attn: Legal 522 W Riverside Ave, Ste N Spokane, WA 99201 United States

Email: legal@glassplateworks.com

DMCA notices go to the Copyright Agent identified in our DMCA Policy. Privacy requests go to privacy@glassplateworks.com.


19. Miscellaneous

19.1 Entire agreement

These Terms, together with the AUP, DMCA Policy, and Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior or contemporaneous communications.

19.2 Severability

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable. The exception in § 16.5 (class-waiver-falls- takes-arbitration-with-it) controls over this general rule for that specific provision.

19.3 No waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other.

19.4 Force majeure

Neither party is liable for failure to perform caused by an event beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, network failure of upstream providers, or pandemic. The affected party will use reasonable efforts to mitigate.

19.5 Assignment

You may not assign these Terms without our prior written consent. We may assign them, in whole or in part, in connection with a merger, acquisition, sale of assets, or change of control, provided the successor agrees to these Terms.

19.6 Independent contractors

The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship.

19.7 No third-party beneficiaries

Except as expressly stated, these Terms do not create any third-party beneficiary rights.

19.8 Headings

Headings are for convenience only and do not affect interpretation.

19.9 Languages

These Terms are made available in English. We may provide translations as a convenience; in the event of a conflict between the English version and a translation, the English version controls, except where applicable law (including Quebec Law 25 and the Quebec Consumer Protection Act) requires the French version of a contract with a Quebec consumer to control.


20. Changes to these Terms

We may update these Terms from time to time. Material changes take effect 30 days after we post the new version and email Account holders. Non-material changes take effect on posting and are reflected in the "Last Updated" date.

Your continued use of the Service after the effective date of a change constitutes acceptance of the change. If you do not accept a change, you must stop using the Service before the change takes effect; on doing so you may export your data under § 11.4.

A history of changes is maintained at https://glassplateworks.com/legal/terms/changelog.


21. Contact

For Email
Legal correspondence legal@glassplateworks.com
DMCA dmca@glassplateworks.com
Privacy privacy@glassplateworks.com
Abuse / AUP reports abuse@glassplateworks.com
Security disclosures security@glassplateworks.com
General support support@glassplateworks.com

Glass Plate Works LLC 522 W Riverside Ave, Ste N Spokane, WA 99201 United States